Services We Provide
MW Plumbing provides residential plumbing services in Homestead and South Dade, including emergency repairs, drain cleaning, sewer line cleaning and repair, hydro jetting, video camera drain inspection, leak detection, pipe repair and repiping, water heater and tankless water heater work, bathroom and kitchen plumbing, toilet, faucet, shower, bathtub, sink and drain work, garbage disposal work, fixture installation, water pressure repair, water softener and water filtration work, plumbing inspections and plumbing maintenance. MW Plumbing is open 24 hours a day, every day, for emergency calls.
Sewer or septic varies by street in our service area, so please tell us what your home has when you book. The services listed here describe the work we offer; your written quote for a specific job is what confirms the scope, parts and timing for that job.
Quotes Before Work
We quote every job before work begins, and work starts only after you approve the quote. The quote reflects the parts, the access and the scope of the repair as understood at the time, and we explain it in plain language before you approve it.
If we find something different once work is under way, we will explain the change and agree a revised quote with you before doing the extra work. No prices are published on this website, because the cost of a job depends on its parts, access and scope.
Scheduling and Arrival Windows
When you call, we confirm an arrival window for your visit and give you a real window rather than a vague block of the day. Emergency calls receive priority around the clock, and we will tell you if the window needs to change.
Please make sure we can reach the work area and that the main water shut-off location is known if you know it. If you need to change the visit, please call us as soon as you can so the slot can go to another homeowner.
Payment
Payment is due when the work is complete, unless your written quote states otherwise. The payment methods accepted for your job are those stated on your quote or invoice, and we will confirm them with you before work begins.
Your invoice reflects the approved quote plus any extra work you separately approved in writing or on the call. If you have a question about an invoice, call us at (786) 523-6480 and we will go through it with you.
Cancellations and Rescheduling
If you need to cancel or reschedule, please call us as soon as you can. We understand plans change, and early notice lets us offer the slot to another homeowner who may be waiting on an urgent repair.
Repeated missed appointments without notice may affect how we schedule future visits, and we will discuss that with you directly rather than applying a surprise charge. These terms do not set any cancellation fee; if a fee ever applied to a specific booking, it would be stated in that booking's written quote first.
Permits and Code Work
Work that requires a permit is carried out to Florida Building Code–Plumbing 8th Edition (2023) standards, and we pull permits when the work requires one. Homestead trade permits follow the City's published schedule.
Some jobs also require an inspection before they can be signed off. Where that applies, we will explain the inspection step and what access it needs before the work begins.
Liability Limits
MW Plumbing stands behind the work described in your written quote. Our liability for a job is limited to the amount paid for that job, except where the law does not allow a limit of that kind.
We are not liable for pre-existing conditions, undisclosed prior work, or damage caused by issues outside the scope of the quoted job, such as a failing pipe elsewhere in the system that was not part of the repair. Nothing in these terms limits liability that cannot be limited by law.
What We Ask of Customers
Please describe the problem as accurately as you can, including what you see, hear or smell, and tell us about any prior work on the same line or fixture. Accurate information helps us bring the right parts and quote the job fairly.
Please also tell us whether your home is on sewer or septic, since that varies by street, and make sure the work area is accessible when the tech arrives.
Changes to These Terms
We may update these terms from time to time to reflect changes in our services or the law. When we do, we will post the new version on this page, and the version in force at the time of your booking is the version that applies to that booking.
If a change affects a booking you have already approved, we will discuss it with you before proceeding with the affected work.
Contact MW Plumbing
For questions about these terms, a quote, or a booking, call MW Plumbing at (786) 523-6480. We are open 24 hours a day, every day, and our address is 13364 SW 281st Ter, Homestead, FL 33033.
These terms apply to plumbing services booked through MW Plumbing in Homestead and South Dade. They do not change any separate written quote you have approved for a specific job.